Ignore these outdated disaster recovery myths

Ignore these outdated disaster recovery myths

With advancements in cloud computing, disaster recovery (DR) has become more efficient and affordable than ever. But many business owners still cling to DR myths that can safely be ignored. If you’re uncertain as to how DR has changed and are ready for an update, here are some myths that you ought to ignore.  Tape […]

Make tech trends work for you! Here‘s how

Make tech trends work for you! Here‘s how

Have you seen folks wandering around, staring at their phone like it was a map pointing to a pot of gold? Or ordering pizza over a Facebook conversation with an awkward cashier? With some creative marketing and structuring, your SMB could be on the other side of those people’s phones. Tech fads are a treasure […]

Is your continuity plan doomed to fail?

Is your continuity plan doomed to fail?

Like all things, business continuity plans are not perfect. They have pitfalls that can result in your business’s failure if not taken into account immediately. Don’t blame it all on the IT guy; often, the way a system is designed can also have loopholes. Here are a few of the reasons why business continuity plans […]

4 Ways web monitoring boost productivity

4 Ways web monitoring boost productivity

With YouTube, Reddit, and Instagram just a few clicks away, it’s a miracle employees can get anything done during an eight-hour workday. This problem arises when a company does nothing to monitor or regulate internet usage. To fix this, consider using web monitoring software. Time-saving measures Internet monitoring software saves employees from visiting entertainment, gaming, […]

How to get the most from your business data

How to get the most from your business data

Are you making the most of your business’s greatest assets? The data your employees and customers generate is an unsung hero, just waiting to take your business to the next level. Obviously, enough information can help any company make better decisions, but how can a small or medium-sized organization use data analysis to increase revenue? […]

What to do in case of a website breach

What to do in case of a website breach

Despite efforts to protect your data, some breaches are beyond your control. When an online company with your personal details gets hacked, you have no choice but to manage your risks on your own. These practical tips can help you reduce risks of identity theft and other threats. Determine what was breached Whether its names, […]

Apple WWDC 2018: News and updates

Apple WWDC 2018: News and updates

San Jose, California, recently hosted WWDC 2018. Apple’s engineers interacted with the developers in attendance, while everyone at the event got a sneak preview at the computer manufacturer’s upcoming products and software. Check out the highlights from the event right here! A more personal, faster iOS 12 Apple has focused on improving the operating system’s […]

Hide & Seek malware: What you need to know

Hide & Seek malware: What you need to know

You probably think your Internet of Things (IoT) devices don’t need as much protection as your PCs or laptops. Newsflash: They’re actually even more vulnerable to hacking. In fact, researchers have discovered a terrifying strain of IoT malware that can infect your devices. What is the Hide And Seek malware? The Hide and Seek (HNS) […]

How app overload reduces work productivity

How app overload reduces work productivity

Businesses today rely on countless apps and software for day-to-day operations. However, too many of these programs can do more harm than good. App overload brings confusion among employees, and a recent study shows that this costs more than companies realize. How app confusion occurs A new study conducted by CITE Research shows that a […]

Can AI empower customer service agents?

Can AI empower customer service agents?

Exceptional customer service should be solution-driven, accurate, and fast. For many companies, that means recruiting the best crop of talents who can quickly learn their systems. But nowadays, businesses are turning to artificial intelligence (AI) to improve customer service. How AI capabilities enhance customer service AI has two capabilities that enhance customer service: machine learning […]