News & Events

Ignore these outdated disaster recovery myths

Technology changes so rapidly. With disaster recovery (DR), we see business owners clinging to ideas that no longer apply. What kind of DR myths are still widely accepted by the masses? Here are three that need to be retired immediately.  Tape backups are the best DR solution Backup tapes are physical objects that deteriorate over […]

Make tech trends work for you! Here‘s how

More money with less investment — that’s the dream, right? Counterintuitive as it may seem, flash-in-the-pan tech fads and trends may just be the way to achieve that. With the right tools, you can associate your SMB with popular new technologies. These are our five tips on how to cash in on things as silly […]

Is your continuity plan doomed to fail?

Your service provider, tasked with looking after your company’s IT, has kept your business up and running for the past 10 years. Unfortunately, that kind of longevity in developing continuity plans can result in some providers overlooking or underestimating certain issues. Here are some of them. Over-optimistic testing The initial testing attempt is usually the […]

4 Ways web monitoring boost productivity

Although the occasional three-minute YouTube video never hurts anyone, wasting hours of your working day on these websites reduces productivity. When it comes to increasing employee productivity, keeping a close eye on their internet behavior reaps various benefits. Time-saving measures Internet monitoring software saves employees from visiting entertainment, gaming, or online shopping sites by restricting […]

How to get the most from your business data

Are you making the most of your business’s greatest assets? The data your employees and customers generate is an unsung hero, just waiting to take your business to the next level. Obviously, enough information can help any company make better decisions, but how can a small or medium-sized organization use data analysis to increase revenue? […]

What to do in case of a website breach

Despite efforts to protect your data, some breaches are beyond your control. When an online company with your personal details gets hacked, you have no choice but to manage your risks on your own. These practical tips can help you reduce risks of identity theft and other threats. Determine what was breached Whether its names, […]

Apple WWDC 2018: News and updates

San Jose, California, recently hosted WWDC 2018. Apple’s engineers interacted with the developers in attendance, while everyone at the event got a sneak preview at the computer manufacturer’s upcoming products and software. Check out the highlights from the event right here! A more personal, faster iOS 12 Apple has focused on improving the operating system’s […]

Hide & Seek malware: What you need to know

You probably think your Internet of Things (IoT) devices don’t need as much protection as your PCs or laptops. Newsflash: They’re actually even more vulnerable to hacking. In fact, researchers have discovered a terrifying strain of IoT malware that can infect your devices. What is the Hide And Seek malware? The Hide and Seek (HNS) […]

How app overload reduces work productivity

Businesses today rely on countless apps and software for day-to-day operations. However, too many of these programs can do more harm than good. App overload brings confusion among employees, and a recent study shows that this costs more than companies realize. How app confusion occurs A new study conducted by CITE Research shows that a […]

Can AI empower customer service agents?

Exceptional customer service should be solution-driven, accurate, and fast. For many companies, that means recruiting the best crop of talents who can quickly learn their systems. But nowadays, businesses are turning to artificial intelligence (AI) to improve customer service. How AI capabilities enhance customer service AI has two capabilities that enhance customer service: machine learning […]